Your First Visit

Your First Visit

We would like to thank you for choosing Smiles by Design as your Chicago dental care provider. We appreciate the trust you are placing in us to help you achieve your optimal health, and we promise to use only the latest techniques and finest materials to provide you with the best dental care available.

Whether your dental needs are restorative, preventative, or cosmetic we are eager to begin changing the way you see your smile!

Please download and complete the following registration form before your first visit. Smiles by Design New Patient Form

This will allow us to get to know you and your medical history better, so that when you come in we will already be aware of all health issues you have and medications you are taking.

Appointments

At Smiles by Design, our staff strives to schedule appointments so that our patients will have the shortest possible wait time. We understand that things come up, so if you need to cancel an appointment please give us at least a 24 hour cancellation notice. This allows us to use your appointment time to respond to emergencies. There is no charge for a 24 hour cancellation.

Emergencies

If you experience a dental issue that requires immediate attention you will be seen promptly. We ask that you call as early as possible to inform us of the issue, so we may shuffle our scheduling to accommodate you.

Fees & Payments

The staff at Smiles by Design is aware of the rising costs of medical care, and we do all we can to keep the cost of our services down. To avoid collection costs, we request that all payments be made at the time service is rendered. We accept cash, checks, and all major credit cards. Before beginning extensive procedures, an estimate will be provided and financial arrangements made. This also allows us to ensure compatibility between payment schedule and the appointment schedule needed for completion of your procedure. You can find more information regarding our financing options on our Financing Page.

Insurance

Many companies today only offer minimal employee dental benefits, and, sadly, most employees often believe they have much more comprehensive coverage than they actually do. The average maximum yearly coverage offered by most insurers is between $1,000 and $1,500; the exact same amount as 25 years ago. If you are unsure of your dental coverage, speak with your human resources department about doing all you can to maximize your premium dollars. Employees of large companies may be eligible to enroll in a self-insured program. Often, these programs have much less overhead than traditional insurance.

Our Smiles by Design staff will be happy to assist you in preparing and submitting all the requisite insurance forms. For questions regarding your dental insurance benefits, bring your benefit booklet into the office, and one of our friendly staff members will review your coverage with you. For all extensive cases, we will submit a pre-estimate to your insurance company on your behalf, so you will be fully aware of your non-reimbursable financial commitment.

In the interest of full disclosure, Smiles by Design wants you to know that, for reasons beyond our control, many insurance companies do not pay claims in a timely manner. Any unpaid insurance balances older than 60 days will be subject to a 1.5% monthly finance fee. You can find more information regarding dental insurance and our insurance policies on our Financing & Insurance Page.

Smiles by Design offers the finest preventative, restorative, and cosmetic dentistry solutions available in the greater Chicago area. Our compassionate, professional staff is here to ensure that you receive the highest quality care in our comfortable downtown location. Contact Smiles by Design today to learn more about the miracles of modern dentistry!

To schedule an appointment with one of our dentists, or to simply find out more information, contact Smiles By Design at (312) 263-2323Send us a message or come by our office and see us today!